How Loan and Go Works
Our ‘Loan & Go’ service allows customers from the UK to borrow any one of OLPRO’s tents or awnings, which can accommodate 1 to 8 people. The tents are available for borrowing in blocks of three days and must be loaned out via our website.
Rented products will arrive with the customer 2 days ahead of the scheduled rental period and customers are then expected to return the product with the included returns tag via Parcelforce within 1 day of the end of their rental period.
Our ‘Loan & Go’ system is much more cost-effective for customers, allowing people to loan the £69 Knightwick 2.0s tent for £40 over 3 days, or the £459 Blue Loopo Breeze Campervan Awning for £275 over 3 days.
Sending the Tent/Awning Back
If you don’t wish to purchase your loan product, you will need to return it back to us. We have provided a mailing bag to put the tent and awning into and send back. Scan the QR code to start your return. Please note you will need your order number and email address to do this.
- Scan the QR code to access the returns portal
- Input your order number and email address and select return product
- Select ‘Support Order Return’ for your free return option.
- Select your preferred return method and return your order.
In order to give you time to do this we'd expect you to have posted it back to us within two days of your loan period ending. So, if you return from your break on the evening of Sunday 7th, don't stress on the 8th but make sure you've got it to the selected location by the end of the working day on the 9th.
Obviously, it's great if you can clean and dry the tent before sending it back but given the timeframe, we know that may not always be possible so please don't worry if you can't as everything is cleaned once it's returned to us.
Purchasing the tent/awning
If you wish to purchase the tent after your trip, you can do so. We remove your rental fee from the purchase price, plus as a thank you we apply a discounted rate.
Scan the QR code provided on the information sheet attached to your product, and add the product to your basket – Once you’ve purchased it, it’s yours.
Contacting Us
If you have any questions, please don't hesitate to contact us via the contact us at the top of our website https://www.olproshop.com/ or you can call us on 01299 896959 weekdays 9-5pm.