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2024 Privacy

Privacy Policy

 

At OLPRO we take your privacy seriously.  You can find our Cookie Declaration here.  If you are looking for information relating to our EU GDPR scroll down to section 2 for contact information.

 

Section 1 - What do we do with your information?

 

When you purchase something from OLPRO, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. Certain information may be passed to our partners to provide services such as returns, shipping, warranty, or refunds.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

This information is not shared or sold to anyone else or any other company.

 

Email marketing: With your permission, we may send you emails about our store, new products, and other updates such as special offer codes and blog posts. You can opt out of this at any time by clicking the ‘unsubscribe’ link at the bottom of every email, or by contacting us. Email marketing data is not shared or sold to any third parties.

 

Section 2 - Consent

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.  This is also done via our Cookie Pop Up which will allow you to alter the type of consent you wish to give or not.  This will appear when you first visit the site.

 

You're able to select to accept the Cookies, decline them, or find out more information about the types of cookies and choose which you wish to be in operation, and which turned off.

 

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at sales@olpro.co.uk or mailing us at:

 

OLPRO 

Unit 6 KDO Business Park 

Little Witley 

WR6 6LG

 

Our EU GDPR Representative is.

 

Rickert Rechtsanwaltsgesellschaft mbH - OLPRO LTD, Colmantstraße 15, 53115 Bonn, Germany, art-27-rep-olpro@rickert.law. 

 

Section 3 - Disclosure

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Section 4 – Third Party Services

 

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. 

 

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers. 

Remember that certain providers may be in or have facilities that are in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

 

 

Links

 

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Google Analytics

 

Our store may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

 

Facebook

 

Our store uses Facebook tracking if you have visited us from Facebook to help us learn about who visits our site and what pages are being looked at.

 

Bing

 

We may also use Bing tracking to help us learn about who visits our site and what pages are being looked at.

 

Klarna

 

To be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

 

General information on Klarna can be found here. Your data is handled by applicable data protection law and by the information in Klarna’s privacy policy.

 

See more within our Cookie Declaration below. 

 

Section 5 - Security

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

 

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

Section 6 - Cookies

 

For Cookies, please visit our Cookie Declaration Page here.

 

Section 7 - Age of Consent

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

 

Section 8 – Changes to this privacy policy

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

 

Questions and Contact Information

 

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at sales@olpro.co.uk or by mail at

 

OLPRO

Privacy Policy

KDO Business Park 

Little Witley

Worcestershire

WR6 6LG

 

OLPRO are suppliers of camping accessories, outdoor equipment, rucksacks, campervan awnings, caravan awnings, family tents, weekend tents, lightweight tents, technical tents, caravan cleaning, melamine sets, caravan toilet chemicals, lighting, caravan awning carpets, sleeping bags, and windbreaks.

 

Policy Last updated on 21st December 2023

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